Basic

Physically Attending

SOLERB (Sitting straight & 90 degrees / Open body posture / Lean forward occasionally / Eye contact (appropriate) / Relaxed (don’t fidget) / Breathe

Open Questions (Who, Where, When, What, Why, How [Five Bottoms on a Bench])

Positives / Negatives

Skill Improved

Comments

Intermediate

Non-Verbal Cues (Nods, ‘Mmm’, Smile)

Non-Possessive Warmth

SOLERB (as above)

Clarifying

Summarising

Open Questions (5 X W + H)

Respect (Non-judgemental)

Empathy

Genuineness (Congruence)

Positives / Negatives

 

Counsellor Skills & Qualities (brief lists)

Skills: Empathy, Boundaries, Active Listening, Silence, Reflecting, Summarising, Paraphrasing, Confrontation, Diagnosis, Immediacy, Timekeeping

Qualities: Tolerance, Compassion, Patience, Experience, Wisdom, Self-Awareness, Non-Judgemental, Respectful